Email Templates in ZenMaid

Here list of available email notification templates in ZenMaid.

This article also shows you additional information on email notification templates.

Work Order Emails - Automatically sent to your cleaners assigned to appointments. Can be manually sent from any appointment profile.

Cleaner Cancellation Notice - Automatically prompts to send to your cleaners when an appointment assigned to them gets canceled. Can be manually sent from any appointment profile.

Appointment Confirmation - Automatically prompts an email to be sent to customers confirming their scheduled appointment. Can be manually sent from any appointment profile.

Appointment Reminder - Automatically sent to your customers to remind them about their appointments. Can be manually sent from any appointment profile.

Appointment Follow-Up - Automatically sent to your customers after their cleaning to get feedback or remind them of payment. Can be manually sent from any appointment profile.

Service Rating - Ask your customers to rate their experience with your cleaning service.

Appointment Cancellation Notice - Automatically prompts to send to your customers when an appointment with them gets canceled. Can be manually sent from any appointment profile.

Comeback Email - Automatically sent to your customers after ZenMaid recognizes that a customer has not booked a future appointment in a certain timeframe. Can be manually sent from any customer profile.

Property Manager Marketing - Target property managers with specialized cleaning services.

Real Estate Marketing - Promote cleaning services to real estate agents.

Booking Confirmation Emails - After customers fill out the booking form, an automatic email is sent to them. This can be customized to provide key information about hiring your company. ZenMaid offers a booking form (included in the paid plan) that you can embed on your website. The company email listed on the Company Details page will receive notifications of new bookings, and you can also have your office staff receive these emails.

Estimate - Send a custom estimate for a new cleaning appointment.

Estimate Confirmation - Automatically prompts to send when an estimate appointment is scheduled. It can also be manually sent from the appointment profile.

Invoice - Send receipts, quotes, or invoices via email. Can be manually sent from any appointment profile.

Submitted booking notifications come through to the owner as App Notifications. You can also have your office staff receive these notifications.

You can send the above email notification templates manually or automatically.

You can edit what you’d like to appear in these templates and if you automate, you can choose the time they get sent out.

Adding new templates is not supported, and using different email addresses for separate templates is not available as of 2023.

You can edit what you’d like to appear in these templates by typing out a message, adding links, and using {{wildcards}}.

You can send these email templates manually or automatically. To learn how to send emails & texts manually, click here.

You can choose the time they get sent out.

Create a newsletter sign-up form so customers can receive emails by connecting to ZenMaid via MailChimp.

If a template does not have the desired frequency, you can change an existing template with the desired frequency to become that message sent. Example: 'Come Back' cannot be changed to one day but using the 'Appointment Follow up' can read the desired message and it has a one-day after frequency.

Store other templates in Google/MS Word Docs or any document to copy and paste them into a template for a variety of messages.

For the company address, you'll need to type it in. When you go to Settings ->Emails & Texts -> Invoice, you can type in your company address in there and click Save Changes.