Follow this process if you'd want to send a notification to your cleaners every-time an appointment that's assigned to them has been cancelled.
From your dashboard, go to Settings > Emails & Texts.
Under both Email Templates and Text Templates sections, click on the Cleaner Cancellation Notice tab.
Tick the checkbox beside Send a cancellation notification email to cleaners by default when cancelling appointments? field.
If you prefer to send ONLY an email, and NOT text, leave the tick box on Cleaner Cancellation Notice tab under the Text Templates unchecked.
If you prefer to send ONLY a text, and NOT and email, leave the tick box on Cleaner Cancellation Notice tab under the Email Templates unchecked.
Once you're done, click the Save Changes button at the bottom.
Keywords:
cleaner cancellation notice, cancelled appointments, send text to cleaner, send email to cleaner
Created by Mina on 11/27/2019.