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SOS Alerts Feature

Andrew Castillejo avatar
Written by Andrew Castillejo
Updated today

Summary

  • One-tap silent alerts for Cleaning Technicians that will trigger:

1. Instantly share your location

2. Office SOS Alert notification on owners' and office managers' phones and

computers.

3. Built into your existing ZenMaid Mobile App.

4. Schedule > Appointment > Blue Shield Button

Important:

  • This feature is not intended to replace contact with emergency services. In situations requiring medical attention or law enforcement, please reach out to your local emergency authorities directly.

  • The SOS tool is a quiet support option meant to let your team know something’s wrong while you're still on-site.

  • You can access it from the job screen, just in the right-hand corner when viewing any appointment.


Activating SOS Alerts

Start from the scheduling view in your mobile App

Go into an appointment details view

Tap on the Blue Shield and drag the SOS slider full to the right side.

  • Managers will immediately get a pop-up alert on their desktops with the cleaner details, location, and appointment details.

Managers will also get a mobile notification once the alert is triggered


Keywords

  • SOS

  • Alerts

  • Emergency

  • Emergency notification

  • Silent alert

  • Safety notification

  • Cleaner safety

  • Safety feature

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