Here's the process of how to change the customer's type to Former Customer.
- Once you remove all of their scheduled appointments, ZenMaid will tag them as "former" clients.
- If you want to inactivate the client listed, you'll have to inactivate all their active and scheduled appointments.
- Once you do that, they would be labeled as a Former Customer.
- From there, you can use the Actions Button (Contact>Actions) and delete the contact if you wish.
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Updated by Mina on 12/10/2019.