Inactivating Cleaners
Locate the cleaners icon
on the left side menu and go to All Cleaners.Find the cleaner's name and click on it to open their profile page.
Use the
button and click on Inactivate.
A warning pop-up window will appear, click OK and the cleaner will be deactivated.
If the cleaner was logged in on the ZenMaid app, they will immediately be logged out and asked to sign in again.
Reactivating Cleaners
In case you re-hire an inactivated cleaner, you may simply reactivate their profile using the steps below.
Click on the cleaners icon
on the left side menu and go to All Cleaners.Filter the cleaners to show only the inactive ones.
Locate the cleaner's name you want to reactivate and click on it to open their profile.
Use the
button and then click on Reactivate.
A warning pop-up window will appear, click OK and the cleaner will get reactivated.
If you or the cleaner don't remember the previous password you set up, you'll need to create a new one.
Additional Notes
Inactivating a cleaner preserves their account data while deleting them removes it.
Inactivating a cleaner will de-assign them from their assigned teams and appointments from the date you deactivated them unless you do this beforehand.
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