In order for your employees' phones to actually make a sound or vibrate to remind them of certain things like clocking out, you'll need to be sure that their notifications are properly set.
Your employee will need to:
- Open the ZenMaid app.
- Navigate to the third tab, and toggle the push notifications on.
- It is possible that your employees do have them activated within the ZenMaid app, but then got annoyed, and deactivated in their "core" phone settings (the system wide preferences). If this is the case, they will still show as active in ZenMaid and they will need to be reactivated.
To reactivate them, they will need to go to Phone Settings > Apps > find ZenMaid in the list > Notifications > Enable