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How to Give A Cleaner Access to the Clocking In and Out Feature

Jorge Sardinha avatar
Written by Jorge Sardinha
Updated this week

Summary

  • The article explains how to enable cleaners’ access to ZenMaid’s clock-in/out feature from the cleaner’s account settings and includes troubleshooting guidance for cases where the clock buttons don’t appear in the mobile app.

Side Note:

  • Click any GIF to open it in full screen.


Accessing the Cleaner Profile

  • From the ZenMaid Dashboard, click the Cleaners icon in the left-hand sidebar and select All Cleaners.

  • To edit a cleaner's profile:

1. Use the pencil icon on the All Cleaners & Office Managers page.

2. Click on the cleaner's name, click Actions, and then select Edit.


Allowing a Cleaner to Use Clock In and Out

Important:

  • Password should contain letters and numbers only and be at least 8 characters long.

  • Make sure each profile has a unique password and avoid using the same one across profiles.

  • On the Edit Cleaner page, check the box that says Allow this cleaner to sign in using their email and view their schedule?.

  • Create a password for your cleaner to use when accessing their profile in the ZenMaid mobile app.

  • Check the box that says Allow this cleaner to log their time in the system?

  • Lastly, click Save Changes.


Additional Notes & Troubleshooting

  • If the cleaner does not see the clock in or out buttons on the mobile app, ask them to log out, close the app completely (without deleting it), then reopen it and log back in. To do this, they should tap More (...) then Profile in the ZenMaid mobile app. At the top right, select Log out. After that, close the ZenMaid app by swiping it up or closing it from the menu. Lastly, reopen it, and log back in to refresh the update.


Keywords:

Clock in, clock out, employee time tracking, cleaner time logging, ZenMaid employee access, ZenMaid clock in setup, ZenMaid clock out setup, ZenMaid mobile app login, ZenMaid cleaner onboarding, ZenMaid employee permissions, ZenMaid app troubleshooting, mobile app access for cleaners, ZenMaid login problems, ZenMaid staff management, ZenMaid cleaner scheduling.

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