As an Owner/Manager, you will have access to the same features as the Cleaner, plus having access to the Dashboard and being able to check all your Customers and Cleaners information.
Calendar
As soon as you open up the app, you will land on the calendar showing all your upcoming appointments using the little calendar button and any days at the top. You can also scroll the appointments and click the tiny arrow to open the appointment up for details.
If you want to check the details of the appointments, click on the one you want to see.
As an Owner/Manager, you can also schedule an appointment. To do so, click on the blue "plus" button
Appointment details
The app will try to pull up a Google Street picture from the location of the appointment
There's also the date, time, type of service, status of your appointment, and address. To get the directions to the appointment, click the address line under the customer's name.
If you scroll down, you will see the custom fields and work items that need to be completed as well as any notes and photos added to the appointment.
Notes & Work Items
All the notes regarding the appointment and/or the customer will be shown here. You can check different item notes regarding your appointment. The app also lists the specific items that have to be cleaned. E.g. Refrigerator, Oven, etc.
Assigned to
Shows the Cleaners assigned to work on this specific appointment.
Appointment Custom Fields
Appointment-specific fields that are for this appointment only. These will be shown here. For example, it could be the client's preferred payment method or if the house currently has a guest and does not want a certain room cleaned this visit.
Customer Fields
Customer-specific fields that are listed on every appointment the customer books, since they are tied to the customer's profile. Usually informs of how many rooms are to be cleaned in a house, the square footage, or if there are any pets.
Edit Appointments
At the top right, select the blue edit button.
Next, you can edit the appointment status by clicking the current status arrow > and a dropdown will appear with all the options.
Make edits to the date, start time and end time, add a new address, assign cleaners, change price or mark as paid. Click SAVE at the top right to save changes.
Notifications
Here you will see notifications about changes in the appointments.
Dashboard
Here you can see a summary of different stats about your Company. This feature is only accessible to Owners/Office Managers.
Recurring Customers
Displays the number of Customers that have active recurring appointments, and compares the amount vs. the prior month.
Instant Bookings
Displays the number of bookings done through a Booking Form, and compares the amount vs. the prior month.
Forecast Revenue This Month
Projected revenue based on the number of appointments that will take place in that month, and compares it vs. the prior month
Actual Revenue This Month
Revenue based on the actual appointments that took place and were paid in that month, and compares it vs. the prior month
Leads
Displays the number of new potential Customers added to your ZenMaid account. Lead customers refer to those who have not yet booked an appointment, be it One-Time or Recurring. It compares the number of Leads vs. the prior month.
Tasks Count
Displays the general number of Tasks that were completed over time.
More
Here you can check your Profile, Customers, and Cleaners' information. Customers and Cleaners can only be accessed through the App by Owner/Office Managers.
Contacts
Displays all the customers saved in your ZenMaid account, Here you can see each customer's status and addresses:
You can even check the details of your Customers. To do so, click on any of the Customers to open their profile.
Contact details
You can even schedule an appointment for the Customer in this section. To do so, click on Schedule appointment
Cleaners
Displays all Cleaners and Office Managers of the Company
Keywords:
mobile app overview, mobile app as owner, app, mobile app