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What information do we need to upload your customers, cleaners and appointments into ZenMaid?

Jorge Sardinha avatar
Written by Jorge Sardinha
Updated over 4 years ago

Do you need us to import your data from another scheduling software/CRM? We'd be happy to! See here how to start the onboarding process.

In order to upload your customers we would need you to provide your customers info, as much as better. :)

Information required are:

  • customer name/s and/or company name

  • phone number/s (with area code)

  • email/s

  • address/es

Other information that could be useful for you can be uploaded as custom fields, and those are:

  • notes (public or private)

  • method of payment

  • alternate contact

  • marketing source

  • directions

  • key/alarm code

  • price

  • pets

  • favorite cleaner, etc.

All these information should be provided in a spreadsheet (.csv or .xls formats are ok). See here the example of the spreadsheet with the customer information provided:

Here are the information needed to upload your cleaners:

  • cleaners name

  • phone number (with area code)

  • email

  • address

  • pay rate (amount of money, percentage of revenue share)

  • pay type (hourly, revenue share, etc.)

See here the example of the spreadsheet with the cleaners information provided:

To upload your appointments (schedule) we will need following information:

  • customer name

  • service address

  • start time of the appointment (date and time)

  • end time of the appointment (date and time)

  • frequency of the appointment (monthly, weekly, etc.)

  • end subscription date (if existing)

  • notes

See here the example of the spreadsheet with the appointment information provided:

Keywords:
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