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How to Reset a Password for a Staff Member

Amar Ghose avatar
Written by Amar Ghose
Updated yesterday

Summary:

  • Here's how you can give your cleaners access to the mobile app with their own credentials.


Accessing the All Cleaners & Office Managers Page

  • From your ZenMaid dashboard, navigate to the Cleaners icon and select All Cleaners.

  • You can either create a new cleaner or proceed with the steps below to edit an existing one already in your system.


Accessing a Cleaner's Profile

  • If you selected the cleaner's name, you'll be taken to their profile. Hit the Actions button, then select Edit.


Changing Login Credentials

  • Next, check the box beside the phrase Allow this cleaner to sign in using their email and view their schedule? and create a new password for them.

  • Your cleaners will be able to log in to their account with the email entered in their profile and the password you previously assigned.


Automatically Sending Login Instructions

  • When you add the cleaner with the option to sign in using their email, a pop-up will appear asking if you want ZenMaid to notify them that they have access and provide instructions, or if you prefer to do it yourself.


Manually Sending Login Instructions

  • If you prefer to notify your cleaners directly, you can quickly send them their login information by clicking the Actions button and selecting Resend login info.


Additional Information:

  • Office managers cannot edit one another’s profiles.


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