IMPORTANT NOTE: Appointment confirmation is sent manually. After creating the appointment in your calendar, a prompt will appear asking you if you want to send an appointment confirmation. Click Yes to do so.

If your customer has made changes to a scheduled appointment, you’ll have to manually send a new appointment confirmation with the changes made. 

To resend appointment confirmation:

1. Click on the Scheduling tab.

2. Click on the appointment

3. On the right side of your screen, a pop up will appear. Under Actions, click on Send Email

4. Choose Appointment Confirmation from the dropdown choices and click on Generate Email

5. On the next page, you’ll have the chance to edit the confirmation email and put in the changes made. Make sure that the Send to box is ticked then hit Send Email