Unfortunately, once you've charged a customer for an appointment, you can no longer edit the total amount. You can workaround this by following the steps below:
Identify which appointment you need the amount adjusted for.
Click on it on your calendar then hit the Actions > Edit this appointment button.
Scroll down until the Notes section and write on it that it will be adjusted and will be replaced by a new appointment (without charging the customer's card).
Change the appointment that has the wrong amount charged from Active status to Cancelled.
Create a new appointment.
Make sure that the new appointment has the correct amount.
Once the appointment has been created, mark it as paid without charging your customer's card.
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Updated on 02/25/2023