Summary:
The Today's Emails and Texts feature in ZenMaid allows you to review the emails and text messages sent on a particular date.
This feature is designed to help you keep track of your daily communications with clients, ensuring that all necessary emails and texts are sent and received as intended. In case they were not sent, you will get an error message explaining why.
You can also check sent communications individually for each appointment.
Today's Emails & Texts
Go to any Scheduling View.
Click on the Action button and find the Today's Emails/Texts option.
This option will display your communication history for the day.
After selecting the date, you'll notice various icons next to each communication:
Green Checkmarks: Indicates successful sending.
Blue Eyes: Suggests the customer has opened the email. Note that text messages cannot be tracked in the same way.
Yellow Clock: The message is scheduled for a future send-out.
Pink Hand: Indicates manual sending.
Red Exclamation Marks: Symbolizes an error in the sending process. Hover over the icon for more information.
When an email or text is not sent, you will get an error message. If you don't know the reason for an error, don't hesitate to reach out at support@zenmaid.com
Communication Logs via the Emails and Texts section in Appointments
Another way of checking sent communications is by going to the appointment you can to check the communications for.
Click on an appointment within any Scheduling View.
Scroll down to the Emails And Texts section: This section contains all the communication logs related to that specific appointment.
Keywords:
Sent Communications, Today's emails & texts, communication logs, access communications, check communications, sent emails, sent texts, email logs, text logs.