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Discount Codes: How to Add New Coupons and Where to Use Them
Discount Codes: How to Add New Coupons and Where to Use Them
Natalia avatar
Written by Natalia
Updated over a week ago

This process shows you how you can add new discount coupons. This will also show where your customers can use it and where you can use it too.

How to create discount codes?

  • From the Dashboard, go to Settings (Gear icon on the bottom left corner) and then Discount Codes under Client billing

  • On the next page, click on the New Coupon button.

  • Under the Coupon Info part, name your discount code in the name field and drop its description in the description field. These information is only for your reference and customers will not be able to see it.

  • Under Coupon Discount, select the Discount type, Discount, and Minimum spend

  • Next, under Coupon Settings select how the coupon you are creating works

My team will apply it within ZenMaid directly - No code, discount is at our discretion - This first option is for internal use and you can manually apply this discount to any appointment on your calendar.

My customers will redeem it when they book with us - Only one code; can be used multiple times - This second option can be redeemed and entered by your customers when they use your booking form. Best used for announced discounts (like Facebook ads, email campaigns, etc.) as it generates universal discount codes for multiple uses.

My customers will redeem it when they book with us - Multiple codes, each code can be used only once - The last option can also be redeemed and entered by your customers when they use your booking form. You're required to come up with your discount prefix and suffix codes while ZenMaid will generate a 6-letter unique code at the middle.

  • Once you create this coupon, you'll have to click on the + Coupon codes button first then click on Generate 100 new codes.

  • Then, you can download a CSV file containing all these unique codes for tracking purposes.

Where to use discount codes?

Manual Coupon Application

  • You can apply the coupon you created manually.

  • To do this, click on the appointment,

  • On the appointment details window, scroll down to the Billing section.

  • Click on the blank space to select the coupon you want to use.

  • This will recalculate the total amount owed by the customer.

Booking Form Application

  • Your customers can use your discount codes on your ZenMaid booking form.

  • All they have to do is fill your booking form and enter the code you have for them.

  • Make sure that you have this booking form element in your active booking form.

Coupon Code & Discount Notes:

  • Although currently there is no way to delete coupons that are no longer being used, we can set these so that they do not interfere by selecting the "My team will apply it to Zenmaid directly" option for the coupons you won't use anymore

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