This shows how you can see if your text and email reminders were sent successfully.

Calendar View

  • From your dashboard, go to your Calendar.
  • Pick an appointment that you'd like to check and click on it.
  • Scroll down and click on the Comm. tab.
  • This tab will show you what email and text reminders were sent, or are pending to be sent to employees/customers on that appointment.
  • It will also let you know if either your customer on that appointment, or an assigned employee, doesn't have a phone number or an email on file to send reminders to.

Contact's Profile

  • From your ZenMaid dashboard, go to Contacts > All Contacts.
  • Find the customer using the search bar. Click on the customer's name from the search result.
  • On your customer's profile, click on the Actions button and select Show all appointments.
  • On the next page, select which appointment you'd like to view the notifications that were sent.
  • Click on the Actions button again then select Today's Emails/Texts.

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Updated by Mina on 12/12/2019.

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