Here's a step-by-step process on how you can add appointment details/fields such as the type of cleaning (standard, deep, move-in) or square footage from your custom fields into your work order email reminder.

  • From your Zenmaid dashboard, go to Settings > Emails & Texts.
  • Under Email Templates, click on the Work Order tab.
  • Scroll down until you see the email template body and insert in the wildcard {{appointment.hashed_appointment_items}}.

Adding Appointment Details to Work Order Text Reminder

  • Currently, we only have a limit of 144 characters for text messages.
  • Because of this, using the wildcard {{appointment.hashed_appointment_items}} will give you an error because of the character number limit.
  • You'd only be able to add appointment details via email work orders.


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Updated by Mina on 11/13/2019.

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