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How to Reflect an Unpaid Balance
How to Reflect an Unpaid Balance
Courtney Wisely avatar
Written by Courtney Wisely
Updated over a week ago

Here's how you can figure out who of your customers owes your business.
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2 ways to Reflect an Unpaid Balance

Through Calendar View

  • From your calendar, select the appointment you want to check.

  • On the appointment window, scroll down and click on the Customer tab (just beneath the cleaner assign button).

  • There will be a field that says Outstanding Balance. The amount listed underneath will be the total amount the customer on that appointment owes you.

Through the Reports

  • From your ZenMaid dashboard, click on Reports.

  • On the next page, in the Customers section click on Customers Sorted by Unpaid Balance.

  • It will then redirect you to the contacts page with the customers sorted according to their amount owed.

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Updated on 11/20/2022.

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