In this article, you will learn how to void an invoice after it has been generated in case you need to add last-minute changes.
Visit this article if you need to learn how to Create an Invoice.
Voiding an Invoice from All Invoices
On the left-side menu, look for the reports icon
and select 'All Invoices'.On the new page, search for the invoice you want to void and click on the 'Actions' button.
From the drop-down menu, click 'Void Invoice'
Voiding an Invoice from the appointment
If you know which appointment is tied to the invoice you need to void, follow the instructions below:
Select the appointment that has the invoice you need to void.
Right below the 'Billing Section', you will see the invoice information.
Click on 'View Invoice' and a new pop-up window will appear.
In there click the 'Actions' button and then 'Void Invoice'
Additional Notes
An invoice can't be edited once generated, instead you need to void it and create a new one.
Once you click the 'Void Invoice', the invoice will disappear and it cannot be retrieved.
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