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How to Edit the Frequency of a Recurring Service
How to Edit the Frequency of a Recurring Service

Learn how to change the service frequency of an existing recurring service without deleting it.

Natalia avatar
Written by Natalia
Updated this week

Locate The Recurring Service

Through Scheduling View

  • Locate the Scheduling icon and select the scheduling view of your preference.

  • Locate the appointment you want to edit out and click on it.

  • On the pop-up window showing the appointment details, click on Actions > Manage recurring service OR locate the Edit recurring service button right next to the frequency.

Through Contacts

  • Locate the contact icon and go to All Contacts.

  • Find your customer using the search bar and click their name.

  • On their contact profile page scroll down until the Scheduled Services section and click on 'Manage Recurring Service'.


Manage Recurring Service Page

  • Once you are on the Edit Recurring Service page, click on the Actions button on the top right part and then 'Adjust service frequency...'

  • This will open a new pop-up window where you will be able to change the following:

    • Start time: The start time can be adjusted.

    • End time: The end time can be shortened/extended.

    • Frequency: How frequent the appointments should be.

    • Day of the week: If it has to be on a specific day of the week.

    • Appointment from when the changes will take effect: Below you'll see all the future appointments of the recurring service and you can select after which appointment the changes should take effect.

  • Once you are done with all the changes, hit the button.


Additional Notes

  • Modifications to recurring services can't be undone. In the event of an error, please follow the above-mentioned procedure to rectify the details.

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