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How to Edit the Frequency of a Recurring Service
How to Edit the Frequency of a Recurring Service

Learn how to change the service frequency of an existing recurring service without deleting it.

Natalia avatar
Written by Natalia
Updated over a week ago

Locate The Recurring Service

Through Scheduling View

  • Locate the Scheduling icon and select the scheduling view of your preference.

  • Locate the appointment you want to edit out and click on it.

  • On the pop-up window showing the appointment details, click on Actions > Manage recurring service OR locate the Edit recurring service button right next to the frequency.

Through Contacts

  • Locate the contact icon and go to All Contacts.

  • Find your customer using the search bar and click their name.

  • On their contact profile page scroll down until the Scheduled Services section and click on 'Manage Recurring Service'.


Manage Recurring Service Page

  • Once you are on the Edit Recurring Service page, click on the Actions button on the top right part and then 'Adjust service frequency...'

  • This will open a new pop-up window where you will be able to change the following:

    • Start time: The start time can be adjusted.

    • End time: The end time can be shortened/extended.

    • Frequency: How frequent the appointments should be.

    • Day of the week: If it has to be on a specific day of the week.

    • Appointment from when the changes will take effect: Below you'll see all the future appointments of the recurring service and you can select after which appointment the changes should take effect.

  • Once you are done with all the changes, hit the button.


Additional Notes

  • Modifications to recurring services can't be undone. In the event of an error, please follow the above-mentioned procedure to rectify the details.

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