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Discount Codes: How to Add New Coupons and Where to Use Them

Learn how to add new coupon codes and discounts and where your clients can use them.

Natalia avatar
Written by Natalia
Updated over a week ago

Discount Types

Flat $ Discount

A fixed amount of discount regardless of the total price of the booking.

% Discount

A discount percentage that will vary depending on the total price of the booking.


Discount Settings

You can apply different settings to your coupon code. Here are the available options:

My team will apply it within ZenMaid directly - No code, discount is at our discretion

The discount will not have a coupon code and will only be applied by office managers or the account owner.

My customers will redeem it when they book with us - Only one code, all customers will use the same code

The discount will have a code that all customers can use. For example springclean15%

My customers will redeem it when they book with us - Multiple codes, each code can be used only once

The discount will have different codes that can only be used once. ZenMaid will provide randomized characters so each code is built differently.


Create A New Discount Code

  • Click the Settings icon and go to the Discount Codes under Client Billing

  • On the next page click on the button and a pop-up window will appear.

  • On the pop-up window, you need to input some necessary information to create the coupon:

– Name: The name of the discount so you can identify when gets applied.

– Description: If you need more information to identify each discount, add it here.

– Discount Type: Select between flat or percentage discount.

– Discount: Add either the flat amount or the discount %.

– Minimum spend: If you want to condition the discount to get applied only if the total appointment price reaches this amount.

– Coupon Settings: Select how the discount will work.

  • When you add all the necessary information, you hit the Create Coupon.


If you set the coupon to "Multiple codes, each code can be used only once", follow these steps after creating the coupon:

  • On the Discount Codes main page, click on "Generate 100 codes" and allow the system a couple of seconds to generate them.

  • Once they have been generated, they will appear below and you can download a CSV document so you can have it on your computer.


Where To Apply Discounts

Manually Applying the Discount

  • Select the appointment you want to discount

  • Head to the billing section and under coupon discount select one of the available options.

  • The discount will be applied to the appointment's price automatically.

Applying it on the Booking Form

  • You must make sure that you include the coupon redemption element in your booking form. This typically gets added at the very end of your booking form.

  • When your customers use your booking form, they will be able to add the coupon code you provide them with and redeem it.

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