You can make the customer notes appear on the work orders of your cleaners adding just one Wildcard. Go to >Settings>Emails and Texts Click on Work Order tab and add the wildcard {{appointment.customer_notes}}. Related ArticlesHow to Add Notes in Work Order EmailsHow Your Cleaners Can Add Notes and Where to Find ThemWildcards that do not work with Customer Cancellation Notice Email & Text templatesWildcards that do not work with Appointment Confirmation Email templatesGet Started with ZenMaid - The Basics