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ZenMaid Mobile App Overview for Cleaners
ZenMaid Mobile App Overview for Cleaners

Here's an overview of the ZenMaid mobile app as a cleaner.

Jorge Sardinha avatar
Written by Jorge Sardinha
Updated over a week ago

As a cleaner, you will use the "Login" section and not the "Register an Account" section to log into the mobile app using your email and the password that was provided to you.

Calendar

As soon as you open the app, you will land on the calendar, which shows all your upcoming appointments using the little calendar button and any days at the top. You can also scroll the appointments and click the tiny arrow to open the appointment for details.

Appointment details

To check the details of the appointments, click on the appointment you want to see.

The app will try to pull up a Google Street picture from the location of your appointment so you will know you are in the right place when you arrive.

There's also the date, time, type of service, status of your appointment, and address. To get the directions to the appointment, click the address line under the appointment status. You can notify your client you are on your way or notify your employer when the job is complete.

As a cleaner, you can leave a note or photo on the appointment, and clock in/out. If you scroll down, you will see the custom fields and work items that need to be completed, as well as any notes and photos the office added to the appointment.

On my way

This is used to inform your customers how long it will take them to arrive at the location. Note that your office can only modify the SMS message preview.

Clock In / Clock Out

Cleaners can clock in and out of the appointment. First, they will need to be granted access by the office.

Notify job complete

Used to send a notification to your office that the job is completed. This action will not notify the customer unless the owner/office manager sets the SMS to do so.

Notes & Work Items

All the notes regarding the appointment and/or the customer will be shown here. You can check different item notes regarding your appointment. The app also lists the specific items that have to be cleaned. E.g., Refrigerator, Oven, etc., on the Work Items section.

As a cleaner, you can also leave notes or even upload a picture to the appointment by clicking on + Leave a note:

Assigned to

Shows the Cleaners assigned to work on this specific appointment.

Custom Fields

The owner/manager can often add appointment-specific fields. These will be shown here. For example, it could be the client's preferred payment method or if the house includes a balcony.

Customer Fields

Here are the customer-specific fields. Usually, they inform how many rooms are to be cleaned in a house, the square footage, or if there are any pets.

Notifications

Here, you will see notifications about changes in your appointments:

More

Here, you can check your profile and your daily route using Google Maps, Waze, or Apple Maps:


Keywords:

mobile app overview, mobile app as cleaner, app, mobile app

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