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Wildcards that do not work with Work Order Email & Text templates
Wildcards that do not work with Work Order Email & Text templates
Lara avatar
Written by Lara
Updated over a week ago

Looking for wildcards for other text and emails? Click here to see the list.

Work order Email & Text templates are used very often. Here's how you can set your Work order Email & Text templates:

  • From your Dashboard go to Settings > Emails & Texts.

  • Locate Work order tab under Email templates or Text templates.

  • There will be a section with example of wildcards that can be used for these templates.

  • However there is a list of wildcards that DO NOT WORK with Work order Email and Text templates:

  1. Wildcards that do not work with Work order Email templates:

    {{invoice.venmo_username}}

    {{invoice.custom_payment_link}}

    {{appointment.sales_tax_percentage}}

    {{appointment.hashed_customer_items[:vat_number]}}

    {{booking.first_name}}

    {{booking.price}}

    {{appointment.work_items_}}

    {{appointment.number}}

    {{assignment.eta_sentence}}

    {{booking.full_name}}

    {{booking.my_company_phone_number}}

    {{appointment.company_name}}

    {{appointment.company_phone_number}}

    {{appointment.website}}

    {{appointment.facebook}}

    {{booking.address_alt}}

  2. Wildcards that do not work with Work order Text templates:

    {{invoice.venmo_username}}

    {{invoice.custom_payment_link}}

    {{appointment.sales_tax_percentage}}

    {{appointment.hashed_customer_items[:vat_number]}}

    {{booking.first_name}}

    {{booking.price}}

    {{appointment.customer_notes}}

    {{appointment.notes}}

    {{appointment.work_items_}}

    {{appointment.number}}

    {{assignment.eta_sentence}}

    {{booking.full_name}}

    {{booking.my_company_phone_number}}

    {{invoice.venmo_username}}

    {{invoice.custom_payment_link}}

    {{appointment.sales_tax_percentage}}

    {{appointment.hashed_customer_items[:vat_number]}}

    {{booking.first_name}}

    {{booking.price}}

Keywords:
email templates, text templates, wildcards, work order

Looking for wildcards for other text and emails? Click here to see the list.

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