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Automated Emails and Text Messages to Customers
How to add clickable links to your automated emails
How to add clickable links to your automated emails

This article will help you embed links in your emails to direct your customers to web pages, google surveys, Terms and Conditions, etc.

Victoria Laya Andueza avatar
Written by Victoria Laya Andueza
Updated over a week ago
  • Go to your template by going to Settings > Emails and Texts.

  • Click on the template that you want to edit that's under the Email Templates section.

  • Within the Body section, type a phrase or word to attach your link to.

  • Afterwards, highlight the phrase or word you typed in and click on the chain icon or you may simply do Ctrl+K.

  • A new pop-up window will appear. Under the field "To what URL this link should go?", enter/paste your url.

  • Click on the Insert Link button.

  • Don't forget to click the Save Changes button to apply your changes.

How to add links to your automated emails

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