Here are two ways on how you can send come back emails to customers / leads who have no existing appointments yet in ZenMaid.

Create dummy appointments.

  • First off, create fake appointment/s for your lead/s on your calendar.
  • Make sure that the date you'll use is a week before you intend to send your come back email to your leads.
  • Once the appointment/s have been created, go to Settings > Email & Texts.
  • Under the Email Templates, click on the Come Back tab.
  • Set the Send come back emails to One week after customer's last appointment.
  • Don't forget to hit the Save Changes button at the bottom.

Utilize Mailchimp

  • Create a Mailchimp account. If you already have one, proceed to the next step.
  • If your Mailchimp account is not yet integrated with your ZenMaid account, check out this article.
  • Once integrated and your customers/leads have been synced, you may now log back in to Mailchimp and send blast emails or promo emails even.

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Created by Mina on 11/19/2019.

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