Here's what to do when you'd like to add a tip and have it reflected on your payroll.

  • From your calendar, click on the appointment you want to add a tip into.

 

  • On the appointment window, look under the Amount Due section.
  • Clock on the field beside the Tip and enter the tip amount.
  • The Total Owed will then be automatically recalculated with the tip accounted for.
  • It will also be reflected in the payroll. To check if it has been reflected, go to Payroll.
  • Run a new payroll or click on View and Edit but make sure that the appointment you've added a tip into is within the From and To dates of the payroll.
  • Identify the employee who has been assigned into the appointment and click on the View and Edit button again.
  • On the next page, identify the appointment you've added the tip into. You should see the tip amount that you've just added below the customer's name and beside the employee's initials.

Keywords:
Tip, appointment tip, payroll tip

Reviewed and edited by Mina on 11/04/2019.

Here's what to do when you'd like to add a tip and have it reflected on your payroll.

https://vimeo.com/359029832

  • From your calendar, click on the appointment you want to add a tip into.

 

  • On the appointment window, look under the Amount Due section.
  • Clock on the field beside the Tip and enter the tip amount.
  • The Total Owed will then be automatically recalculated with the tip accounted for.
  • It will also be reflected in the payroll. To check if it has been reflected, go to Payroll.
  • Run a new payroll or click on View and Edit but make sure that the appointment you've added a tip into is within the From and To dates of the payroll.
  • Identify the employee who has been assigned into the appointment and click on the View and Edit button again.
  • On the next page, identify the appointment you've added the tip into. You should see the tip amount that you've just added below the customer's name and beside the employee's initials.

Tipping after an appointment options:

  • Leaving a tip post appointment, the only email right now sent after the cleaning is the invoice. (Sept 2019).
  • You can make a feature request for it, maybe something like "rate my clean/leave a tip" here at ZenMaid!  You will also receive notifications when/if it has been implemented: https://www.zenmaid.com/feedback

Notes About Tip

  • ZenMaid lets you choose how you can delegate the tips due to different ways owners allocate tips to their cleaners.
  • Tips just show up on the payroll only FYI (for your information).
  • This is because some owners might not add tips to payroll because the tip has been already received "cash in hand", or they may be pooling tips.
  • Tips vs Bonuses: Bonuses are different. They are rewards from the employer (not the customer). They can be compensations for personal expenses, rewards after a great customer feedback, etc.

Keywords:
Tip, appointment tip, payroll tip, add a tip, tip vs bonus, tips vs bonuses, delegate tips, delegate a tip

Updated by Mina on 12/12/2019.

Did this answer your question?