You can make the customer notes appear on the work orders of your cleaners adding just one Wildcard. Go to >Settings>Emails and Texts Click on Work Order tab and add the wildcard {{appointment.customer_notes}}. Related ArticlesCleaners' App Settings and Information AccessAdd A Cleaner PhotoWildcards that do not work with Work Order Email & Text templatesWildcards that do not work with Customer Cancellation Notice Email & Text templatesWildcards that do not work with OMW Text templates