When you cancel an appointment, there are times when you want to note the reason for cancellation. Here is a step by step on how to document this data:
1.- Go to Schedule and click on the appointment you'll like to cancel.
2.- Click on "Action" button and >Edit this appointment
3.- Scroll down to Notes and add the Reason of Cancellation
4.- Then Scroll up and change the status from Active to Cancelled
5.- Then just Save Changes and that's it!